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“There is nothing more frustrating than having a customer thank me profusely and smile as they leave, but I receive little to no tip,” the server wrote in a heartfelt social media post.
For many in the restaurant industry, the story would have ended there — another disappointing night, another reminder of how tough customer service can be. But fate had something different in mind.
A Letter That Changed Everything
The letter began with honesty and humility:
“On October 7, about a week and a half ago, my three friends and I celebrated our own homecoming by dining at this restaurant. Being here by ourselves was a novel and thrilling experience for us.”
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